PAY WITH AFTERPAY

 
Afterpay_AU_HowitWorks_Desktop_White_1x.jpg
 

AFTERPAY FREQUENTLY ASKED QUESTIONS

How do I use Afterpay?

Shop online as usual and add items to your shopping bag and checkout as normal. At the checkout choose "Afterpay" as your payment method. 


First time customers will need to register with Afterpay and provide payment details, returning customers simply log in to make their purchase. It's that easy!


Please note: all items in your shopping bag must be eligible for Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify. 

Where can I use Afterpay?

Afterpay can only be applied to purchases made on the retailer website or in-store (where available). 


How does the payment schedule work? 

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log into your Afterpay account to view your payment schedule and make a payment before the due date. 

What if I can't pay an Afterpay instalment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. 

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered as per our standard shipping time after you complete your order online.

How do I return or exchange an item purchased using Afterpay?

If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return Policy. Afterpay will be notified of your return and will appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com/en-AU for 

a comprehensive list of FAQs, terms, as well as Afterpay’s Privacy Policy, which can be found at www.afterpay.com/en-AU/privacy-policy.