days of grace is committed to providing quality services to you.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cwth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner located at www.aoic.gov.au.
What is personal information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect includes: names, postal addresses, mobile phone numbers, email addresses and credit card or payment details. This personal information is obtained in many ways including by email, from our website at www.daysofgrace.com.au, from media and publications, from other publicly available sources and from third parties.
We do not disclose personal information we collect to third parties for the purpose of allowing them to directly market their products and services.
We collect your personal information for the primary purpose of providing our services to you as well as marketing. We may also use your personal information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure.
When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
How we collect your personal information
When you browse our website, we automatically receive your computer’s internet protocol (IP) address which in turn provides us with information which helps us learn about your browser and operating system.
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such cases we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of personal information
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Security of personal information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.
Access to your personal information
You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
days of grace will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your personal information. In order to protect your personal information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your personal information
It is an important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This policy may change from time to time and will be made available immediately on our website.
PO Box 299
Melbourne VIC 3070